When speaking about the departmental store or retail chain industry in the United States, Kohl’s is the first name that hits one’s mind. With more than 1,100 locations in all states of the U.S except Hawaii, the company is the largest department store chain with impressive revenues and profits.
Kohl’s Corporation operates the company with its headquarters in the Milwaukee suburb of Menomonee Falls, Wisconsin. The company was started by Maxwell Kohl, who was in the traditional grocery store business since 1927.
With his experience, he went on to built his first supermarket in 1946, which was named Kohl’s Food Stores. Taking his success to another level, he made the first Kohl’s department store in Brookfield, Wisconsin in 1962.
Since then, the company saw great success and growth, attracting many investors in different eras. The first was British American Tobacco Company who acquired a controlling interest in the company in 1972.
The company was then purchased by a group of investors in 1986 and kept the focus on going public. The company went public in 1992 to fulfill its expansion plans and succeeded in doing so.
The expansion and growth kept at an impressive pace, and it was 2012 when the company defeated its most prominent rival J. C. Penney to become the largest department store chain in the U.S.
Shopping Online At Kohl’s:
Not only the physical presence was impressive; the company knew that it had to come into the e-commerce scene and went online in 2001 with an impressive website. With the boom in online sales, the company benefited a lot and made significant revenues from its online sales.
The Kohl’s website, along with proper logistics and delivery functions, the company flourished in the online retail sector.
They have thousands of products available in different categories and departments such as Free Store Pickup, Back to School, Back to College, Summer Lifestyles, For the Home, Bed & Bath, Women, Women’s Plus Size, Juniors, Shoes, Men, Kids, Baby, Toys, Electronics, Furniture, Jewelry & Accessories, Beauty, Active & Wellness, Sports Fan, & Clearance
With a wide range of categories, they have various nameable brands such as Adidas, Fila, Levi’s, Nike, Puma, Ray-Ban, and many other brands.
Kohl’s Reward Program:
Kohls has different promotion plans which made them the first choice for online merchandise shopping hub. Let’s Find out all the latest offers of Kohl’s.
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The website gives a special link for the customers to shop with all new Kohls Coupons.
The company has its loyalty program called Yes2You rewards, which allows the customers to earn one loyalty point for each dollar spent and awards them with a $5 bonus for reaching 100 loyalty points. Not only this, but the customers also earn $10 Kohl’s Cash for spending $50, and this cash earning goes up to $50 Kohl’s Cash is made for spending $250.
Here, the customer will be issued a card which comes with a welcome discount of 30% in the next purchase. An additional discount of 15% is also provided to the cardholder when the card arrives in the mail. Cardholders are offered 12 exclusive deals in a calendar year which offer them saving.
Those cardholders who spend up to $600 in a year are called Most Valued Customers (MVC). Kohl’s (most valued customers) get an additional six exclusive deals.
The company never falls short of the expectations of customers and came up with a mind-blowing mobile application for android and I-phone users. Downloading this application awards 50 reward points to Yes2You members and allows the application user to control his account, order history, rewards program, Kohl’s cash balance, and many more things.
This application also allows you to avail express checkout along with the Kohl’s pay facility which requires no more than a phone to pay for your purchase by scanning just a barcode.
Kohls coupon code tips and tricks
Kohls free shipping is available on purchases of $75 or more. Customers can also avail of free store pickup on select locations.
The brand has always been very engaging with the customers by sharing many deals such as Kohls 30 off coupon code and many other Kohls in-store coupons allowing customers to save significant time.
The policy allows customers to avail of free standard shipping on orders over $75 within the U.S.
For orders under $75 to $8.95 is charged for standard shipping, and it takes 3-6 business days to deliver items. 2 Day shipping, 1 Day Shipping, and Same Day shipping is also available at different rates for different order values.
For orders, less than $100, 2 Day delivery is charged at $19.95 and 1 Day delivery is charged at $29.95.
For orders of $100 and over, 2 Day delivery is charged at $9.95 and 1 Day delivery is charged at $19.95.
Same day delivery charges are $14.95 for an order under $75, and $9.95 for orders of $75 and over in value. Same day delivery orders need to be placed before 8 PM. Same-day free store pickup is also available for orders of all costs except Gift Card purchases. To avail free store pickup, customers need to place order 2 hours earlier to store closing time. Free store pickup facility is offered at selected locations.
The company is offering one of the best and accommodating Hassle-Free returns policies in the market. Customers returning items purchased with Kohl’s Charge or major credit card can quickly return within 16 months after the purchase date. The company will be able to locate the purchase, and the refund will be made in the original form of payment. If the customer has lost Kohl’s Charge account or major credit card or no longer hold these cards, the returns will come in the shape of Kohl’s Merchandise Credit or corporate-issued refund.
Customers who have purchased items in a physical Kohl’s Store, the customer, can be sure about returns even after 16 month time period. The customer just needs to visit the Returns Counter and the return will be taken care.
This policy comes except for premium electronics items. These items need to be returned within 30 days from the date of purchase with a valid receipt or account look-up in its original packaging.
Customers can return in-store purchases only by visiting the store. No mail returns will be accepted in this case. The customer just needs to take the items to the store with an original receipt for a refund or exchange. Items without a receipt will also be returned. If original purchase could not be located for items returned without a receipt, customers will receive a Kohl’s Merchandise Credit based on a discounted lowest 13-week sale price of the item. The company will also ask for information from your valid ID and will store it to monitor your return activity.
Online purchases could be returned in-store and by mail. In-store returns are the quickest with just items to be brought to the Customer Service Desk of any Kohl’s store with your order invoice, and the refund will be offered. Those who wish to return by mail need to reprint their order invoice which contains return form which needs to be filled and placed in the package along with order invoice. Just send back the items along with all tags. Return shipping will be deducted from the refund amount.
The company accepts only unused, unworn and unaltered items for exchange and returns.
Frequently Asked Questions
Is there any free shipping offer and what minimum spend will guarantee free shipping?
Yes, free standard shipping offer is being offered to the customer on all online orders of $75 or more. Orders placed at the website through the application for U.S addresses will get this offer.
Is there and free store pickup facility available?
Yes, the company is offering a same-day free store pickup facility for select locations. The customer needs to finalize order 2 hours earlier to the store closing time to avail of this facility.
Is there any loyalty program offered?
The brand has its loyalty program, which is called “Yes2You Rewards”.Customers can become members while they create an account on the website. The customer just needs to check on the box to become a loyalty program member. Members earn one reward point for each dollar spent. $5 reward is awarded on reaching 100 loyalty points.
How do price matching and price adjustment work at Kohls?
The brand is ready to facilitate the customers by matching the price of identical products if a customer brings a copy of the ad with the current date on it. The price will be matched for competitors’ in-store prices for identical products sold in Kohl’s stores, and the discount will be offered.
Price Adjustments is also offered within 14 days of purchase and will refund you the difference if you become aware of the fact that your item went on sale and is less in price.
What sort of brands is available at Kohls?
The company has maintained its strict quality policy for many years now and deal with quality products only. All of the top brands in different categories can be found including Calvin Klein, Adidas, Levi’s, Under Armour, Nike, Crock-Pot, Juicy Couture, Keurig, Converse, Dockers, Sketchers, NYX Cosmetics, Ray-Ban, Clarks, New Balance, Nutribullet, and many other brands.
Does Kohl’s offer Credit Card?
Kohl’s Charge card is a fantastic offering by the company which allows customers to save significant time while they shop with the card. No annual fees are charged, and the card comes with many benefits. Once the customer has got the approval for the card, a 30% discount is offered on the next purchase at Kohls. The cardholder receives an additional 15% discount when the card arrives in the mail. Twelve exclusive deals are also offered to all cardholders with six other special arrangements for those customers who spend more than $600 in a year which makes them Most Valued Customer (MVC).
Is there a Kohl’s application available for android and i-phone users?
Keeping in view the recent trend, the brand came up with one of the best applications in the market. For both android and I-phone users, the company developed an app that allows you to shop on the go with complete control of your account, rewards program, order status and history, Kohl’s cash, Kohl’s pay and many more things.
Does Kohl’s Do Black Friday and Cyber Monday?
Yes, Black Friday and Cyber Monday are celebrated with full spirit and enthusiasm at Kohl’s. Big savings are offered at these events.
.Reebok, Adidas, Levi’s, Under Armour, Calvin Klein, New Balance, Crock-Pot, Juicy Couture, Nike, Ralph Loren, Keurig, Hugo Boss, Converse, Sketchers, NYX Cosmetics, Ray-Ban, Dockers, Clarks, Nutribullet